The list below shows some possible malfunctions of the device, possible causes and tips on their elimination. All
the measures referred to may only be carried out with the pump being separated from the electrical mains. If you
yourself feel unable to eliminate any of these malfunctions, please contact the customer service department or
your point of sales. Any repair beyond the scope specified below must only be performed by qualified staff.
Please bear in mind that all warranty claims will become void in the case of damage caused by inappropriate
repair attempts, and that we decline any liability for any ensuing damage.
MALFUNCTION
1. The pump is not discharging
any liquid.
2. The pump cuts in and out too
frequently.
3. The pump stops as in case of
dry-running despite the presence
of water.
4. The pump does not start
running again.
5. The pump does not cut out
despite closed consumers.
10. Warranty
The present device was manufactured and inspected according to the latest methods. The seller warrants for
faultless material and workmanship in accordance with the legal regulations of the country in which the device
was purchased. The warranty period begins with the day of the purchase and is subject to the provisions below:
Within the period of warranty, all defects which are to be attributable to defective materials or manufacturing will
be eliminated free of charge. Any complaints are to be reported immediately upon their detection.
The warranty claim becomes void in the case of interventions undertaken by the purchaser or by third parties.
Damage resulting from improper handling or operation, incorrect setting-up or storage, inappropriate connection
or installation or Acts of God or other external influences are excluded from warranty.
Wearing parts are excluded from warranty.
All parts were manufactured using maximum care and high-quality materials and are designed for a long lifecycle.
It should be understood, however, that the wear and tear depends on the kind of use, the intensity of use and the
internals of maintenance. Complying with the installation and maintenance information contained in the present
operating instructions will therefore considerably contribute to a long lifecycle of these wearing parts.
In case of complaints, we reserve the option of repairing or replacing the defective parts or replace the entire
device. Replaced parts will pass into our property.
Claims for liquidated damages are excluded unless they are caused by wilful acts or negligence on the side of the
manufacturer.
12
POSSIBLE CAUSE
1. No current.
2. The electronic control system has been
installed against the flow direction of the
liquid being pumped.
3. The priming process of the pump has not
been completed.
4. The intake of the suction line is not
immersed in the liquid to be discharged.
1. Leaking ports and/or connection lines.
2. The suction line and/or on existing filters
are clogged.
3. Remove any kinks or similar disturbances
inside the connection lines.
4. Clogged foot valve.
1. Cut-in pressure is too high.
1. Refer to section 1.1.
2. The difference in height between the
electronic pump control and the point of
withdrawal, limited to max. 15 m by the
preset value, has been exceeded.
3. Pump is defective.
4. The electronic pump control is defective.
1. Refer to section 2.1.
2. Electronic pump control is defective.
5
ELIMINATION
1. Please use a device complying with GS
(German technical supervisory authority)
to check for the presence of voltage
(safety information to be observed!).
Please verify the correct position of the
plug. The presence of voltage will be
indicated by the green "On" indicator lamp
of the electronic pump control.
2. Modification of the assembly set-up so as
to make it compatible with the flowing
direction of the liquid being pumped (please
refer to section 5.2, installation of the Brio
2000 M electronic pump control).
3. Keep the „START PUMP" key depressed -
maximum one minute - until the pump is
discharging water evenly.
4. Please make sure that the intake of the
suction line is immersed in the liquid being
pumped.
1. Make sure that the connectors and
connection lines are tight.
2. Remove possible clogging.
3. Remove kinks or similar disturbances.
4. Remove possible congestion.
1. Instruct specialised staff to adapt the cut-in
pressure to the local requirements, then
repeat putting into operation for the pump
please refer to section 7, putting into
operation).
1. Refer to section 1.1.
2. Refer to section 1.1.
3. Please contact the customer service
department.
4. Please contact the customer service
department.
1. Refer to section 2.1.
2. Please contact the customer service
department.