Under proper use, installation, application,
and maintenance in accordance with the
manufacturer's written recommendations
and specifications for a specific time period
outlined below each ultrafilter product is
warranted to be free from defects in materials
and workmanship. Before installing the
ultrafilter products, the customer has to
ensure that his application/usage of the
ultrafilter product is in accordance with
the manufacturer's recommendations and
specifications.
The manufacturers warranty is a legal remedy
and limited to the repair or replacement
(at ultrafilter's option) of unaltered products
returned to the manufacturer and proven to
have such defect, provided the defects are
reported within the time guideline listed
below. Any replacement parts or dryers will
extend to the remaining period of original
warranty and not beyond.
Refrigerated Air Dryers and Chillers
24 months from date of invoice.
NOTE: In addition to the above stated
warranty, both air to air and air to refrigerant
heat exchangers in ultrafilter dryers are
warranted on a prorated basis from time of
shipment for a period of five (5) years. This
extended warranty is limited to these parts
only and will be prorated in the following
manner: Year 1 - 100%, year 2 - 100 %,
year 3 - 75%, year 4 - 50%, year 5 - 25%.
Regenerative Dryers
24 months from date of invoice. Proof of
installation must be received from claimant
to verify installation date or commissioning
by ultrafilter service.
All Other Commodity Products
filters, drains, economizers, ultraseps, and
components, etc.: 12 months from date of
final shipment to the end customer by factory
or manufacturer's authorized distributor.
60 month material safety guarantee for
housings from date of invoice.
Worldwide Warranty Statement
ultrafilter Original Spare Parts
twelve (12) months 'parts only' warranty from
date of purchase.
Products found to be damaged by exposure
to acidic or otherwise corrosive environments
will not be covered under normal or prorated
warranty.
Maintenance and Adjustment
Adjustment to hot gas bypass valves, float
drains, condenser cleaning, and other routine
maintenance required to keep a dryer in good
operating order are not considered a warran-
ty item. This is the responsibility of the owner
of the equipment, and labour or material for
such will not be reimbursed under warranty.
The usual maintenance and replacement type
products are not covered by this warranty.
Please consult the installation and operation
manual for adjustment and maintenance
requirements.
Before any warranty service work is started,
it must first be authorized by ultrafilter.
ultrafilter will not reimburse warranty work
unless it has been pre-authorized.
Unauthorized service voids the warranty and
any resulting charge or subsequent claim will
not be paid.
What Is And What Is Not Covered Under
This Warranty?
NOT COVERED:
❑
All freight damage claims are not the
responsibility of the manufacturer and are
not covered under warranty, as all products
are shipped F.O.B. shipper. Please direct
freight claims to the shipper in question.
❑
More than one service technician on one
warranty job, extra helpers deemed neces-
sary (on-site personnel should assist as
much as possible).
❑
Overtime hours, weekend labour rates.
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