Troubleshooting - Koenic KWM 71412 A3 Manual De Instrucciones

Size - A5
Error codes
Code Meaning
E30 Door lock problem
E10 Water injection
problem while
washing
E21 Drain problem
during washing

Troubleshooting

If there are any problems during operation, please refer to the following table. If problems cannot
be solved as indicated under Solution, please contact your manufacturer.
Problem
Product does not work and/or
indicator/display does not light
Door cannot be opened
Heating fault
Water leakage
Water is overflow from the
bottom of the machine
Washing result is not satisfied
Abnormal noise Great vibration • Check if fixing (bolts) has been removed
KWM 71412 KWM 81412_170921_V05_HR.indb 25
Possible causes
Door is not closed properly
• Tap is closed or water flows
too slow.
• Inlet valve filter is blocked.
• Inlet pipe is twisted
• Outlet hose is blocked or
twisted
• Drain pump is blocked
Possible causes
• Interrupted power supply
• Machine's protection
mechanism is active
• NTC is damaged and heating
pipe is aging
• Connection between inlet
pipe or outlet hose and tap or
washing machine is not tight.
• Drain pipe is blocked
• The inlet pipe is not
connected firmly.
• Outlet hose has water leakage
• The clothes are to dirty
• Insufficient detergent
quantity
• Machine is installed on solid floor
• Check if any metal articles inside
• Adjust the feet of the machine
Solution
Restart after the door is closed
again.
• Open the tap or wait till the
water supply becomes normal
• Check the inlet valve
• Straighten the pipe
• Clean and straighten the
outlet hose.
• Clean drain pump filter
Solution
• Check the power supply
• Disconnect from the
power
• Contact the service
center
• Check and fasten the
water pipes
• Clean up outlet hose
• Fix the inlet pipe
• Replace the drain hose
• Select a proper program
• Add proper detergent
quantity
English
25
21/9/17 1:40 pm