Yamaha PJP-20UR Guia De Inicio Rapido página 18

Refer to the following tables when this unit does not function properly. If the problem you are
experiencing is not listed or the instruction does not solve, please contact the retailer or dealer who
you purchased the product from.
Q1: LED indicator does not light up
Problem
The power is not turned on.
Q2: Have an audio problem
Problem
The audio from the other
unit cannot be heard.
The audio from this unit
cannot be heard on the other
unit.
The unit generates feedback
noises.
The unit generates echoes.
The unit generates noises.
The audio is cracking.
This unit does not work.
18 English
Troubleshooting
Cause
The USB cable is not connected properly.
Cause
The speakers are muted.
The microphone is muted on the other unit.
The speaker volume is set to the minimum.
The microphone sensitivity is set to the
minimum on the other unit.
The microphone is muted on this unit.
The speakers are muted on the other unit.
The microphone sensitivity is set to the
minimum.
The speaker volume is set to the minimum on
the other unit.
This unit is placed near the wall.
An object is placed near this unit.
This unit is used in a room with high
reverberation.
Another microphone is connected.
There is a problem with the equipment
configuration on another unit.
A device that interferes with this unit is
placed near this unit.
The speaker volume is too high.
This unit is not recognized by the PC.
Remedy
Check that the USB cable is connected
firmly.
Remedy
Turn off the speaker mute function.
–
Turn the speaker volume up.
–
Turn off the microphone mute function.
–
Increase the microphone sensitivity.
–
Move this unit away from the wall.
Avoid placing an object in front of the
microphones of this unit.
• Place objects with high sound absorbance
in the room other than in front of the
microphones.
• Turn the speaker volume down to reduce
reverberations.
Select this unit in the Audio settings of PC/
Web conference software.
–
Move this unit away from the device.
Turn the speaker volume down.
If you see "?" or "!" in the device manager,
delete the device and then reconnect the USB
cable of this unit.