VII. Troubleshooting
a. How do I know if the webcam is recognized by the
operating system?
The webcam can connect to any USB 2.0 port. To confirm
the camera is installed correctly, check the following:
Under control panel > system settings > device manager.
b. How do I know if my video call application can use
this webcam?
All video applications have an optional setting to review
the audio and video device. Using the video application
review the following:
- The audio selection to confirm that the webcam is
selected. If not, change the selection to the HD
webcam.
- The video selection to confirm that the webcam is
selected. If not, change the selection to the webcam.
Specifications
MPN
Webcam
Type
Maximum resolution supported
16:9 widescreen
Video mode resolution
Photo resolution
Focus type
Lens type
Auto light correction
Built-in microphone
Built-in speakers
Frame rate
Field of view
Focus distance
Video format
Image format
Connectivity
Drivers
OS and streaming compatibility
Output format
Interface type
XTW-720
720P webcam
1280x720
Yes
1280x720
1280x720
Fixed
3P
Yes
Yes
No
30fps
60°-80°
9ft
H.264
YUY2/MJPG
USB 2.0
No
Windows
XP/7/8/10; MacOS X
®
10.7-10.14; Linux up to Ver. 2.6.24
USB video streaming
USB