Cannot Pair with Bluetooth
devices
pairing with the laptop
The song cuts off during
playback
There is noise during
Bluetooth
playback
Laptop prompts to install
driver
Not paired with Bluetooth
Cannot turn off the speaker
others
Customer Service Email
Problem
EN-5
seconds,then have a try to pair it
again.
Please select 'SoundBox Color' as the
default playback device.
Please check if the Bluetooth distance
level is low.
Could be caused by the interference
of the device and do not charge it
during playback.
This driver is not special for
SoundBox Color,it's for your laptop
the computer company or windows
for 3 seconds or contact with the
for help
Use the needle or wire to poke the
reset port DOSS SoundBox Color
support_uk@dossav.com