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guarantee & service
If you need information or if you have a problem, please visit the Philips
website at www.philips.com or contact the Philips Customer Care
Centre in your country (you find its phone number in the worldwide
guarantee leaflet). If there is no Customer Care Centre in your country,
turn to your local Philips dealer or contact the Service Department of
Philips Domestic Appliances and Personal Care BV.
troubleshooting
Problem
Reduced
epilating
performance.
Possible cause
You moved the
epilator in the
wrong
direction.
You placed the
epilating
head on the
skin at the
wrong angle.
The epilating
head did not
touch the skin.
You moistened
your skin with
water or a
cream or other
skincare
product prior
to epilation.
Solution
Move the appliance against the
direction of hair growth.
Make sure you place the appliance
perpendicularly onto the skin.
Make sure both the epilating head
and the skin cooler are in proper
contact with your skin during
epilation.
Make sure your skin is entirely dry
and free from grease. Do not put
any cream, body milk or other
skincare product on your skin
before you start to epilate.
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