Additional information
Troubleshooting
! Sometimes the problem may lie in another component. Inspect the other components and electrical appliances being used. If the problem cannot
be rectified, ask your nearest Pioneer authorized service center or your dealer to carry out repair work.
! This unit may not operate properly due to static electricity or other external factors. In this case, normal operation may be restored by unplugging
the power cord, waiting about 5 seconds or more, then plugging the power cord back in.
Common
Problem
The power is not turned on.
No sound is output from the connected
device or the sound is low.
The POWER indicator (white) does not
light.
This unit does not recover (power-on)
from the standby state.
Distorted sound.
Oscillates (loud sound is output
continuously).
Sound is only output from the left
speaker.
The power turns off (standby state)
automatically.
When connected to INPUT 1 or INPUT 2 terminals
Problem
No sound is output from the connected
device or the sound is low.
Sound is only output from one speaker.
Sound is interrupted or noise can be
heard.
When connected via Bluetooth
Problem
Cannot connect or sound is interrupted
or noise can be heard.
Check
Is the power cord properly connected?
Is the connected device set properly?
Is the volume set to the proper position?
Is the power turned on?
Is the power turned on?
Are the speakers in the standby state?
Is the input signal level low?
Is the volume set to the proper position?
Is the level for input from the connected device
appropriate?
Is the volume set to the proper position?
Is the speaker cord connected properly?
Did a state of no sound continue for a set time
(approximately 30 minutes) or longer?
Is the input signal level low?
Check
Are the connection cables properly connected?
Are the terminals and plugs dirty?
Is the device connected properly?
Is there a contact problem with the connection cables? Reconnect the connection cables.
Check
Is there a device producing electromagnetic waves
in the 2.4 GHz band (microwave oven, wireless
LAN device, other Bluetooth device, etc.) nearby?
Is the distance from the Bluetooth device too far?
Or is there a wall or obstacle blocking the signal in
the space between?
Is an application other than a music playback
application running on the Bluetooth device?
Does the Bluetooth device you wish to connect
support A2DP?
Has pairing with the Bluetooth device been per-
formed properly?
Remedy
Plug in the power cord to an AC outlet.
Set the device external input and volume properly.
Turn the [LEVEL] control on the front panel of this unit clockwise to increase
the volume.
Turn on the [POWER] switch on the rear panel of this unit.
Turn on the [POWER] switch on the rear panel of this unit.
Turn off the [POWER] switch on the rear panel of this unit once and then turn
it back on after a few seconds. Or press the pairing button on the front panel
of this unit.
Increase the input signal level.
Turn the [LEVEL] control on the front panel of this unit counterclockwise to
reduce the volume.
Adjust the output level of the connected device properly.
Turn the [LEVEL] control on the front panel of this unit counterclockwise to
reduce the volume.
Connect the left and right speakers properly.
Input a signal from the RCA or stereo mini plug input terminal.
Or press the pairing button on the front panel of this unit.
Increase the input signal level.
Remedy
Connect the connection cables properly.
Clean the terminals and plugs before making connections.
Connect the device to both the left and right input terminals.
Remedy
Either install the unit away from this device or stop using the other device
producing electromagnetic waves.
Move this unit and the connected Bluetooth device close to each other. Or
change the position of the Bluetooth device or this unit.
Exit any application on the Bluetooth device other than the music playback
application.
Use a Bluetooth device that supports A2DP.
Turn the power of this unit and Bluetooth device off and back on, and then
perform pairing again.
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