3. Any warranty claims become void if the defect in question is a
result of improper handling – which also includes the use of
third-party accessories – or if the product was manipulated by
unauthorized persons or workshops or if the serial number of the
product was rendered illegible.
4. Warranty claims can be submitted only in conjunction with the
original proof of purchase – complete with the date of purchase,
as well as the address and signature of an authorized retailer.
5. In case of a warranty claim, please send the Leica binoculars,
the original proof of purchase and a description of the fault to
Leica Camera AG Customer Care or a Leica regional subsidiary.
PICK-UP SERVICE FOR REPAIR SUBMISSIONS
(Applies for EU only)
We will organize the shipping of your device to our Customer
Care department if you should notice a problem with your
device during the warranty period. Please contact our
service hotline to make the necessary arrangements (+49
(0)6441 2080 189). Our pick-up service will collect your
Leica product at the agreed time from your premises free of
charge and transport it to our Customer Care location for
evaluation.
Contact:
en.leica-camera.com/Contact
EN
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