TrekStor Terres mini Manual Del Usuario página 11

5) Troubleshooting
I connected the dVB-t stick to my computer, but the device is not recognized by
my operating system.
There may be multiple solutions to this problem:
1) Install the drivers found on the CD. Please note that the drivers are only suitable
for the Windows® XP, Vista™, 7 and Mac OS X from 10.6 operating systems. Other
operating systems are currently not supported.
2) Check the USB port on your computer for operational reliability and, if necessary,
connect the DVB-T Stick with another USB port.
I have installed the arcsoft totalMedia 3.5 software and connected the dVB-t
stick. I see now a television picture but do not hear sound.
There may be multiple solutions to this problem:
1) Connect your loudspeaker system to your sound card as described in the
corresponding operating instructions for your loudspeakers or sound card.
2) Activate the audio output of your computer or increase the volume of your
computer.
3) Ensure that you have not actived the muting (no sound) of your sound card.
I have poor reception or found only few or no stations during the station scan.
This usually means that the signal quality is too weak. It is possible that few or no stations
can be received, depending on the region and location of the antenna. If you are outside
of the reception area of DVB-T, no DVB-T reception is possible. If you are on the outskirts
of DVB-T reception, you will usually not receive all broadcasted stations.
To improve reception quality, change the position of the antenna. Positioning the
antenna outside of the building can significantly improve reception quality. Furthermore,
it is recommended to use the magnetic base antenna instead of the telescopic antenna,
in case of a poor reception, as the magnetic base antenna obtains a better coverage
through the different positioning options.
Alternatively, you can also use another DVB-T signal source (house connection, outside
antenna, active indoor antenna) instead of the provided magnetic base antenna.
Information on the reception areas and the expected reception quality can be found
in the Internet under http://www.digitag.org.
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