Troubleshooting Tips - Xrocker 2.1 WIRELESS & BLUETOOTH Guia Del Usuario

Troubleshooting Tips

Issue
No power going to control panel
No sound
Wireless transmitter cuts out
during gameplay/No vibration or
subwoofer sound via analogue
connection
The cables connected to
my X Rocker have been
broken accidentally
Interference over wireless connection
Troubleshooting steps
• Make sure that the power cable is
connected correctly.
• Make sure that the power supply at the
power source is working correctly.
• With the chair turned to the ON
position, give the power cable a slight
wiggle in the port. If any lights flicker (or
not) then please contact support.
• Review the connection methods on
the previous page and try alternative
connection methods if possible.
• Confirm that the device/system is
correctly configured as per previous
connection guide.
• Make sure that the wireless channel
switcher is in the corresponding
position that suits your connection
method.
(1,2,3 for wireless and AUX for wired
connections).
• Please make sure that the volume of
the source device is at a higher level to
strengthen the audio signal.
• Please contact X Rocker support
(support@xrockergaming.com)
regarding this issue.
• In this case, try another of the three
wireless bands to isolate the signal.
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