After-Sales Service Procedures; Annexed Documentation; Disclaimer; Glossary - Annovi Reverberi HJK 13.12 H Manual De Uso E Instalación

After-Sales service procedures

To request after-sales service due to a malfunction
or failure, contact your nearest service centre or the
manufacturer.

Disclaimer

The manufacturer accepts no liability arising from:
- Incorrect installation;
- Improper use of the electric pump;
- Lack of maintenance;

Annexed documentation

The following documentation is issued to the customer along with this manual.
- EC declaration of incorporation
Warranty
The validity of the warranty is in accordance with the
relevant legislation in the country where the product is
sold (unless otherwise stated by the producer).
The warranty covers materials, construction and
conformity defects during the warranty period, during
which time the manufacturer will replace defective
parts and repair the product if not excessively worn,
or replace it.
The warranty does not cover components subject to
normal wear and tear (valve, piston, water gasket, oil
gasket, springs, O-rings, or accessories.
The warranty does not cover defects caused by or arising
from:
- improper use, misuse, negligence;

Glossary

Owner: individual, organisation or company which has
purchased the electric pump and intends to use it for the
intended purposes.
Routine maintenance: all operations required to keep
the machine in good working order, to ensure a longer
working life and maintain compliance with safety
requirements.
Extraordinary maintenance: all operations performed
to conserve the machine's efficiency and operating
characteristics. These procedures, required in the event
of an unexpected malfunction, must only be carried out
by a skilled technician. The information for the use of
skilled repair technicians only is provided in the "Repairs
Manual".
Operator: authorised person having the prerequisites,
skills and information needed for use electric pump
or the machine or plant on which the electric pump is
installed, and for routine maintenance procedures.
English
GENERAL INFORMATION
When requesting after-sales services, always state the
electric pump's data plate and the type of problem.
- Unauthorised modifications and/or repairs;
- Use of non-original spare parts, or parts not specifically
intended for the model.
- professional use or hire, if the product was sold for
domestic use;
- failure to comply with the maintenance instructions
provided in this manual;
- repair by unauthorised staff or centres;
- use of non-genuine parts or accessories;
- damage caused by transport, by dirt or foreign bodies,
accidents;
- storage or warehousing problems.
Proof of purchase must be submitted to obtain warranty
cover.
For after-sales service, contact the store where the
machine was purchased.
Installer: authorised technician having the prerequisites
and the specific skills required for the tasks involved in the
installation of the electric pump and/or similar machinery
and for the performance of the routine maintenance
operations in conditions of safety, independently and
without risk.
Specialised technician:
authorised by the manufacturer or his representative to
work on the machine who has technical skill for a specific
sector (electrical, mechanical, etc.).
Training: a phase necessary to transfer to the operators
the knowledge needed for the correct, risk-free perfor-
mance of operations.
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person responsible and
Use and Installation