6 Troubleshooting
6.1 Before you send in the appliance
6
Troubleshooting
WARNING:
Danger of injury! Never use or charge a
defective appliance! Always switch off the
appliance and disconnect it from the mains
before starting troubleshooting .
See if you can solve the problem yourself by
following the steps of the table below.
Problem
Possible cause / solution
The ap-
The batteries are empty.
pliance
Charge the batteries (Chapter
will not
3.2, "Charging the batteries").
start or
The overheating protection has
sudden-
tripped (possibly due to blocked
ly stops
suction channels, filters, or simi-
running.
lar).
1. Switch off the appliance.
2. Remove the cause of the over-
heating.
3. Wait for about 45 minutes. Af-
ter the appliance has cooled
off, you may switch it on again.
The batteries are fully charged.
Disconnect the mains adapter
from the socket and from the ap-
pliance. Your hand-held vacuum
cleaner is now ready for use.
6.2 Accessories and spare Parts
Item no.
0137001
2-piece filter set consisting of
1 filter screen and
1 central lamellae filter
0137002
Mini turbo brush
24
Description
Problem
Possible cause / solution
The
The mains adapter is not plugged
charging
in. Check if the plug and the
indica-
mains adapter are fitted correctly
tion light
in their sockets (Chapter 3.2,
is not lit
"Charging the batteries").
during
On/off switch ("
charging
position. Switch off the appliance
(Chapter 4.2, "Switching on and
off").
The ap-
The dust container is full. Empty
pliance
the dust container (Chapter 4.3,
does not
"Emptying the dust container").
pick up
The filter elements are dirty.
dust
Clean the filter elements
(Chapter 5.1, "Cleaning the
filter elements").
When using the mini turbo brush:
The roller brush might be blocked
by hair, lint, etc.
Clean the roller brush until it runs
freely again.
NOTE:
If you cannot solve the problem following
this table, please contact us, Chapter 8.2,
"Warranty".
Accessory parts and spare parts can be reor-
dered.
You can get these at www.dirtdevil.de
or from
page 88, „International Service"
") is in the "on"