Troubleshooting
Symptom
No Power
General
Powered but
not respond
Microphone
Volume too low
No picture
(or sound)
TV Connection
from TV set
Not reading
Play USB & SD
Does not record
No function at all
Not pairing
Bluetooth
Music too low
Remote
Does not react
Control
Possible Problem
Power outlet
power adaptor
Power cord
Power switch ON/ OFF
position
Needs to reset machine
Adjust Microphone
volume setting
Wrong setting on your
TV
No files or wrong format
file on your USB & SD
USB or SD Card is full
storages
wrong format or been
used too long time
In the wrong mode
Volume setting too low
on your smart device
Battery (CR2032)
No contact
27
Solution
Ensure all are connected firmly
Ensure the switch is in "ON"
mode
Turn off the unit then turn on
again
Set the microphone volume
higher especially when recording
Ensure TV setting on the proper
channel (video 1, channel 1 etc.)
Download the files to your device
and try different format if necessary
Delete some files to reserve
some space for recording
Backup your files on your computer
and format the USB or SD card
Set to Bluetooth mode
Turn both volumes up on your smart
device and the machine
Remove the Battery
PVC isolator