Vonage Quick
Start Guide
CONGRATULATIONS! WELCOME TO VONAGE
How to Get Started
If you purchased your Vonage Box™ at a retail
location, please activate your account by visiting
Vonage.com/activate. Upon completing your
Vonage Box™ activation, wait 10–15 minutes before
connecting your box.
FIRST
Check Your Items
You'll need these to begin:
• Broadband Internet connection
• Home telephone
• Wi-Fi router
• Telephone cord
The Vonage
package includes:
®
Vonage Box™
Blue Ethernet Cable
SECOND
Locate an Open
Ethernet Port
Verify your setup:
• Make sure your Wi-Fi router has
an open Ethernet (LAN) port — the
blue Ethernet cable will go in there.
• If your existing Wi-Fi router doesn't have
an open Ethernet (LAN) port available, you'll
need to get an Ethernet switch or an additional
router to expand your network connectivity.
• For additional information, visit
Vonage.com/support.
THIRD
Steps to Connect Your Vonage Box™
NOW IT'S TIME TO CONNECT THE VONAGE BOX™
Step 1
Unplug your Wi-Fi router's power supply
before you begin installation.
Step 2
Connect the blue Ethernet cable to the Internet
port on the back of the Vonage Box™ and
connect the other end to an open Ethernet (LAN)
port on the back of your Wi-Fi router.
®
Step 3
Plug in your Wi-Fi router to the power source.
The light on the Wi-Fi router should turn on,
indicating an active Internet signal.
Step 4
Connect the power supply cord to the back of
the Vonage Box™ and plug the other end into
the power source. Use of a surge protection
device is recommended.
Step 5
Confirm the power LED light on top of the
Vonage Box™ is blue. Wait for the Internet
LED light on top of the Vonage Box™ to then
turn blue.
CAUTION:
Do not disconnect power from the Vonage
Vonage Power
Supply Unit
Box™ when the Internet LED and both phone
LEDs on top of the Vonage Box™ are blinking
blue in unison. The update process can take
up to five minutes.
Step 6
Connect your phone cord to the Phone 1
port and confirm you have a solid blue
Phone 1 LED light displayed on the Vonage Box™ .
Pick up your telephone handset and start calling.
Congratulations!
You've completed your Vonage Box™ activation. You
can now pick up your handset and call to your heart's
content.
Need help? Visit Vonage.com/support
INTERNET
POWER
PHONE 2
PHONE 1
INTERNET
POWER
PHONE 2
PHONE 1
C
A
POWER
A solid blue LED light indicates the
unit is powered on.
B
INTERNET
A solid blue LED light indicates the
unit is connected to the Internet.
C
PHONE 1 AND 2
A solid blue LED light indicates your phone is ready to use;
a blinking LED light indicates you have new voicemails.
INTERNET
POWER
PHONE 2
PHONE 1
For Support, Call 1.800.282.6280
Mon-Fri 8AM–11PM Eastern, Sat 8AM-6:30PM
A
C
B