TROUBLESHOOTING
TOPIC: There is sound coming from one side only.
SOLUTION: Insert both earphones into the case
and remove them again.
TOPIC: How do I get the best Bluetooth
connection?
SOLUTION: Ensure your device isn't being blocked
by your body or any objects (move it from your
pocket). Next, place the earphones back in the
case and take out the earphone that corresponds
with the side your device is on first (Right ear-
phone if right pocket, left earphone if left pocket).
Try to reduce the distance between your earbuds
and your audio device to further improve perfor-
mance.
TOPIC: What if I have poor wireless connectivity?
SOLUTION: If possible, move away from cell
phone towers, dense WiFi networks, other Blue-
tooth devices and household appliances like mi-
crowave ovens.
TOPIC: I want more bass.
SOLUTION: Try a larger ear tip, further boost bass
using the Klipsch Connect App.
TOPIC: I can't connect to my phone.
SOLUTION: Press and hold the right earphone but-
ton for three (3) seconds to engage pairing mode.
10
TOPIC: My audio and video won't sync up.
SOLUTION: Some apps do not always use the cor-
rect audio codec for lowest latency. If the audio is
delayed in an App, try streaming the same video
using your device's web browser.
TOPIC: Are my earphones water and dust
resistant?
SOLUTION: Your earphones are IPX4 sweat resis-
tant which means they can handle humid environ-
ments and sweat but CANNOT be submerged in
water. Please note the charging case is not water
or dust proof and should be kept away from the
elements.
TOPIC: One earphone is unresponsive or stuck.
SOLUTION: Hold the power button on that ear-
phone for 20 seconds, place it back into the
charging case, then remove it.
ADDITIONAL SUPPORT:
Be sure to check klipsch.com/support and down-
load Klipsch Connect to install the latest firmware
available.
SPECIFICATIONS:
Bluetooth 5.0
A2DP Codecs: SBC, AAC
Range: up to 10m (33 ft.)
Charging Case Input Rating: 5V DC, 0.5A
ENGLISH