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10.
Frequently asked questions
Q:
In the network connection process, the bar does not reach 100%, is this
an error?
The camera can only connect to a 2.4 GHz network, please make sure that is
A:
the network frequency and try again.
Q:
Can adding devices repeatedly cause them failures?
A:
Verify that your Wi Fi network is working. If this does not solve the problem,
restart the device, and add it again.
Q:
How can I change the device to another modem?
A:
First, reboot the device and then delete it from the app. Then configure it
again from the app.
Q:
Why am I not getting notifications on my smartphone?
A:
Make sure the notification function is active on your smartphone.
Q:
Why is the memory card not being recognized by the device?
A:
If a power failure occurred, it is recommended to reinsert the memory card.
Please consider that the memory card should be formatted in FAT32.
11.
Camera installation
Remove the camera base by unscrewing the white nut located between the
base and the device, then remove the base cover. Mark on the ceiling or wall
the position where the camera will be placed, using the holes located on the
camera base as a reference. Drill over the marks, place the anchors and fix the
base with the help of the screws, place the cover again, finally fix the camera to
the base by screwing the nut to the base and adjust the desired viewing angle.
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