FOR AUTHORIZED GUARANTEE REPAIR SERVICE:
For Authorized Warranty Service please return (well packaged and by registered post) to the address below enclosing dated receipt
and reason for return. If you have any queries or comments about the operation of this product, please let us try to help you before you
return the product to your retailer. Most queries can be handled promptly with a phone call. When you call (or write), please have all
relevant information such as model number, age of product, details of aquarium set-up, as well as the nature of the problem.
CANADA: Consumer Repair, Rolf C. Hagen Inc., 20500 Trans Canada Hwy, Baie d'Urfé QC H9X 0A2
U.S.A.: Rolf C. Hagen (U.S.A.) Corp., 305 Forbes Blvd, Mansfield, MA. 02048
UK: Rolf C. Hagen (UK) Ltd, Customer Service Department California Drive, Whitwood Ind Est., Castleford West Yorkshire WF10 5QH
www.hagen-uk.custhelp.com
CALL US ON OUR TOLL-FREE NUMBER:
Canada only: 1-800-554-2436 between 9:00 a.m. and 4:30 p.m. Eastern Standard Time. Ask for Customer Service.
U.S. only: 1-800-724-2436 between 9:00 a.m. and 4:00 p.m. Eastern Standard Time. Ask for Customer Service.
U.K. only: Helpline Number 01977 556622. Between 9:00 AM and 5:00 PM, Monday to Friday (excluding Bank Holidays).
RECYCLING: This symbol bears the selective sorting symbol for waste electrical and electronic equipment (WEEE).
This means that this product must be handled pursuant to European Directive 2002/96/EC in order to be recycled
or dismantled to minimize its impact on the environment. Check with your local Environmental Agency for pos-
sible disposal instructions or take to an official council registered refuse collection point. Electronic products not
included in the selective sorting process are potentially dangerous for the environment and human health due to
the presence of hazardous substances.