Trouble Shooting
Please check the following trouble points before go to the maintenance department.
Problems
Possible Reasons
Power cord is not firmly inserted.
Power Failure
No power on socket.
On/Off button not pressed.
Suction port clogged.
Dust accumulation on filter.
Low suction
power
Dust accumulation on cyclone.
Dust accumulation on filter.
The UV function is automatically off
for safety reasons or weak reflec-
tion of object.
The machine operates on the same
position for a long time.
UV light tube
The machine is placed upright.
failure
Sensor window is contaminate.
UV light damage.
Dust cup full.
Suction port clogged.
Automatically
turned off
Filter blocked.
Brushroll tangled with foreign matter.
Brushroll
failure
Belt broken.
If fault remains after adopting the following solutions, contact after sale service or local distributor immediately.
6
Solution
Insert the power cord firmly.
Check the socket.
Press the On/Off button.
Clean up suction port.
Clean up the dust cup and filter.
Clean up cyclone.
Clean up filter.
The UV function operates on the
condition of less than 5CM height
from the object.
Move the machine forward and
backward
Machine tilted no more than 30 de-
grees.
Clean the sensor window with a
half-dry cloth.
Contact after-sale service.
The machine will automatically turn
off to prevent the motor under long
operation. If the machine automat-
ically turned off , please clean up
the dust cup and filter, unplug pow-
er cord and reuse if after 2 hours.
Remove the cover and clean up
brushroll according to user guide.
Remove the cover according to
user guide and check the belt. If
broken, contact after-sale to repair.