Troubleshooting
Take steps described in the tables below to solve simple problems before contacting
after-sales service.
If You Suspect Something Wrong, immediately turn the power off.
Disconnect the power connector and check that there is neither smoke nor heat from the unit
before asking for repairs. Never try to repair the unit by yourself because it is dangerous to do
so.
PROBLEM
The player cannot
play.
There is no sound
POSSIBLE CAUSE
The disc cover may not be
closed.
There may not be any discs
in the DVD drive.
The disc may not be put in
with the right way.
The disc may be dirty or
warped.
The player's region code
may not as the same as the
region code of DVD disc.
There may be water on the
lens.
The system connection may
be not correct.
The speaker may not be
turned on.
The sound setup of the DVD
disc may be not correct.
The disc may be dirty or
warped.
36
POSSIBLE SOLUTION
Close the disc cover.
Put a disc in to the DVD drive.
Put the disc in with the label
side up.
Clean or change the disc.
Make
sure
the
player's
region code is the same as
the region code of DVD disc.
Remove the disc and keep
the player being powered off
for at least two hours.
Connect
the
correctly.
Turn on the speaker.
Setup the sound of the DVD
correctly.
Clean or change the disc.
system