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6. Trouble Shooting
If a fault occurs, first check the points listed below before
taking the set for repair.
If you are unable to remedy a problem by following these
hints, consult your dealer or service center.
Warning: do not open the set as there is a risk of
electric shock.
Under no circumstances should you try to repair the set
yourself, as this will invalidate the warranty.
Symptoms
Cause and/or corrective actions
No Start-up
Make sure you connect the AC adapter to
the unit properly.
The power connector to the unit is not
securely inserted.
Can't read
Check whether the SD card or USB
files
devices are connected with digital photo
frame properly.
Make sure there is at least one file which
is compatible by the digital photo frame.
Compatible picture format: JPG
Compatible music format: MP3
Compatible video format: Motion Jpeg
Photo can
This is normal as different cameras will
not be
take pictures in different ratio (length :
displayed in
width).
full screen
Use picture editing software to adjust the
picture length: width to 4:3
No sound
Mute or sound volume is 0
Add sound volume
Make sure the format is compatible by the
digital photo frame.
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