Care and Cleaning
Use a dry cloth to clean the doorbell and push button.
Do not use cleaners or polishes.
Do not use any fluids on the doorbell or push button.
Troubleshooting
Problem
Possible Cause
The doorbell does
not sound or flash.
The batteries
seem okay, but
the doorbell does
not work after
installation.
The doorbell
sounds and
flashes when not
intended (false
triggers).
The batteries are not
installed correctly.
The batteries are dead.
The push button and
doorbell are not synced.
The doorbell or push but-
ton is mounted on metal
or near metal studs.
The doorbell is mounted
near a concrete floor or
wall.
The doorbell and push
button are installed too
far apart.
The doorbell is receiving
interference from another
wireless device.
Solution
Make sure batteries are installed according to the
diagram inside the push button.
Check charge of push button battery and replace if
necessary.
Sync the push button and doorbell.
Press and hold the button on the doorbell until the
doorbell sounds a "Beep-Beep" and flashes twice.
Press the push button within 30 seconds. The
doorbell will sound a "Beep-Beep" tone and flash
twice to indicate the push button is synced.
Press the push button to ensure operation.
Metal reduces transmission range. Use 1/4 in. to 1/2 in.
(6 to 13 mm) wood shims to move the doorbell or push
button away from the metal surface.
Concrete may reduce range. Move the doorbell away
from the concrete surface.
Locate the doorbell closer to the push button.
Reset the doorbell and push button.
Remove the push button batteries. Wait 30
seconds.
Press and hold the push button for 10 to 15 sec-
onds within 60 seconds after installing the battery
into the push button.
Press and hold the button on the doorbell until the
doorbell sounds a "Beep-Beep-Beep-Beep" and
flashes four times.
To re-sync the push button and doorbell, press and
hold the button on the doorbell until the doorbell
sounds a "Beep-Beep" and flashes twice.
Press the push button within 30 seconds. The
doorbell will sound a "Beep-Beep" tone and flash
twice to indicate the push button is synced.
Press the push button to ensure operation.
7
Please contact 1-844-760-3644 for further assistance.
HAMPTONBAY.com