Diagnosis
CAUTION
• If the ice making chime rings repeatedly, contact your waterline installer or a local
Samsung service center.
• Do not press Test repeatedly after the ice tray is filled with ice or water. Water may
overflow or ice may jam.
• Do not put food in the ice bucket. The frozen food may damage the ice maker, especially
when you open or close the door.
• When the refrigerator recovers power after a power failure, the ice bucket may contain
a mix of melted and jammed ice cubes, which can prevent the ice maker from working
properly. To prevent this, make sure to empty the ice bucket so the ice bucket can refill
with fresh, loose ice cubes.
• Do not put fingers or any objects into the dispenser outlet or the ice maker. This can
cause physical injury or property damage.
• When reinserting the ice maker tray, make sure that the tray is properly centered at the
entrance. Otherwise, the tray can get stuck.
If You Turn the Ice Maker Off
To turn the ice maker off, tap Fridge Manager > Fridge Settings > Ice Maker on the Home
screen, and then select Off. Make sure to empty the ice bucket. Remaining ice cubes may
clump together, making it difficult to remove them.
To remove the ice bucket, see the Icemaker bucket section on page 61.
NOTE
• Removal of the ice bucket does not affect the thermal and mechanical performance of
the refrigerator.
Water clouding
Water supplied to the refrigerator flows through a core alkaline filter. During this filtering
process, the water pressure of the water increases and the water becomes saturated with
oxygen and nitrogen. This causes the water to look misty or cloudy temporarily when
dispensed. This is normal and the water will look clear after a few seconds.
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If ice does not dispense, first check the ice
maker.
1. Press Test on the bottom of the ice
maker. You will hear a chime (ding-dong)
when you press the button.
2. You will hear another chime if the ice
maker is operating properly.
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2019-12-17 PM 4:16:59