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Troubleshooting
The display on the front panel does not light up.
->Power cord is not connected.
Please check that the power cord is plugged into power socket.
No sound and no picture.
-> The receiver is under standby.
Please press POWER button on the front panel to switch operation mode.
No signal when selecting channels.
-> The antenna is disconnected.
Please check antenna connection.
-> Program parameters are set incorrectly.
Please set correct parameters.
Picture only, but no sound.
-> The antenna is disconnected Audio cable is not connected securely.
Please connect it securely.
-> System in MUTE mode.
Please press MUTE button on the RCU to restore volume.
-> Volume is set to minimum.
Please Increase the volume to suitable level.
-> Audio setting parameter is wrong.
Please go to Audio Setting menu, select proper audio mode and proper audio language.
Sound only, but no picture.
-> Video cable is not connected securely.
Please connect the video cable securely.
-> The current channel is in radio mode.
Normal
Video and audio mismatch or abnormal sound.
-> Audio channel is not set correctly.
Please select proper Audio channel.
Picture is still or mosaic phenomenon.
-> Signal is too weak.
Please check to make sure that the signal cord has been connected tightly.
Remote control unit does not work.
-> RCU is not aimed at the sensor on the front panel.
Please aim at the sensor on the front panel.
-> Not enough power in the battery of the remote control.
Please change battery.
CAUTION: If the problems are still unsolved after you're done all of these. Do not
disassemble the Set-top box (STB) Yourself! Please contract the dealer, or a trained
personnel for assistance.
APPENDIX
EN-10
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