After-Sales Service - Blancpain Villeret Manual De Instrucciones

Water-resistance guarantee
Your Blancpain timepiece has successfully undergone water-resistance tests at the
specifi c depth corresponding to each model. Blancpain recommends that you have
the water resistance and the smooth running of your watch regularly checked by
your nearest authorised Blancpain After-Sales Service Centre.
Information
The water-resistance value is expressed in bar.
1 bar corresponds to a 10-metre water column.
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After-sales service

When a watch arrives at the Blancpain service centre, it is registered and, thanks to
its serial number, we analyse its history and previous servicing record. Photographs
are taken to serve as a record of the state in which it arrived. The watch is then
entrusted to a watchmaker who carries out a full inspection, including an evaluation
of accuracy and functions. This diagnosis serves as the basis for preparing an
estimation of the servicing required. Similarly, the state of the case, dial, hands
and bracelet/strap is assessed. The diagnostic report includes options for the
polishing and the replacement of aesthetic elements. If the movement has seen
improvements thanks to Blancpain's research and development, the integration of
the new technologies is proposed to the client.
On the owner's approval, the watch is completely dismantled and all the
components are placed on specially designed trays for cleaning. Worn or outdated
components are replaced. The watch is then reassembled and oiled. All its
functions are checked in order to guarantee that they are in perfect running order.
The quality control checks are the fi nal step in the service. We check the watch's
water-resistance by means of a test under vacuum. For divers' watches, a second
water-resistance test is carried out.
The watch then undergoes a new test of all its functions and its accuracy over a
period lasting up to 12 days, depending on the model's power reserve. Once all
the checks have been passed, the watch is ready to be returned to the boutique or
accredited dealer for the restoration to its owner.
Consult our website (www.blancpain.com) for a list of our retailers in each country.
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