Troubleshooting - Polar UA001 Manual De Instrucciones

UK

Troubleshooting

If the machine malfunctions due to causes other than those listed or the proposed corrective actions do
not solve the problem please call a Polar agent or qualified technician.
Fault
The unit is not working The unit is not switched on
The appliance is not
cooling
Loud noises
Odour from the unit
Error code/ Probable Cause
indication
"ER1" and The evaporator inlet probe is
alarm faulty
"ER2" and The evaporator return gas
alarm probe is faulty
"ER3" and The defrost probe (evaporator
alarm temperature probe) is faulty.
"ER4" and Door not closed properly or
alarm door switch is faulty
"ER5" and Condenser probe is faulty
alarm
"SO" and Cabinet temperature probe is
alarm open-circuited
"SC" and Cabinet temperature probe is
alarm short-circuited
"HI" and alarm Condenser temperature
exceeding 60°C
8
UA001-UA002-UA003-UA004_ML_A5_v2_20211111.indb 8 UA001-UA002-UA003-UA004_ML_A5_v2_20211111.indb 8
Probable Cause
Plug or lead is damaged
Fuse in the plug has blown
Power supply
Coolant Leak
Fan Motor Failed
Airflow to the condenser
obstructed
Condenser is clogged
Appliance is not level
Appliance is too close to a wall or
other object
Unit is not cleaned for long time
Odour food not properly packed
Press any button to cease alarm. Call POLAR agent or
qualified Technician to replace the faulty probe
Press any button to cease alarm. Call POLAR agent or
qualified Technician to replace the faulty probe
Press any button to cease alarm. Call POLAR agent or
qualified Technician to replace the faulty probe
Press any button to cease alarm. Close the door/doors
properly or check the door switch
Press any button to cease alarm. Call POLAR agent or
qualified Technician to replace the faulty probe
Press any button to cease alarm. Call POLAR agent or
qualified Technician to replace the faulty probe
Press any button to cease alarm. Call POLAR agent or
qualified Technician to replace the faulty probe
Power off and re-start machine to cease alarm. Press
power button
temperature on the screen. Clean the condenser filter
immediately, or Call POLAR agent or qualified technician
Solution
Check the unit is plugged in correctly and
switched on
Call POLAR agent or qualified Technician
Replace the fuse
Check power supply
Call POLAR agent or qualified technician
Call POLAR agent or qualified technician
Increase the gap between appliance and
obstacles/heat source
 Cleaning the condenser
Adjust position to make it level
Move to a more suitable location
Clean the unit thoroughly
Seal and pack odour food properly
Solution
for 1 second to check the condenser
2021/11/15 10:19 2021/11/15 10:19