Frequently Asked Questions Faq - Eco-De WINCLEAN CARBON Manual De Instrucciones

5. FREQUENTLY ASKED QUESTIONS
Q1: ABSOLUT ROBOT cannot start and emits an alert.
Ans.: It means that the friction factor is not correct.
1. Check out whether the cleaning cloth is too dirty.
2. Glass stickers and window film can also affect the friction factor.
3. If a window is cleaned many times, its surface becomes very slippery.
4. The surface of the window will become slippery if it is cleaned several times in low humidity
environments, such as in air-conditioned rooms.
5. While starting, press
Q2: ABSOLUT ROBOT slips and cannot detect the upper frame of the window in
"Auto Up then Down"(
Ans.: Press the key
Q3: ABSOLUT ROBOT cannot clean the whole window.
Ans.: Press or
Q4: ABSOLUT ROBOT slips and cannot get to the upper window frame.
Ans.: The friction factor is too low.
1. The cause might be glass stickers or window film.
2. The cleaning cloth might be too wet.
3. If the window is cleaned many times, the glass surface will become slippery.
4. The glass surface will become slippery if it is cleaned several times in low humidity
environments, such as in air-conditioned rooms.
5. While starting, press
Q5: ABSOLUT ROBOT does not move smoothly, or it moves irregularly.
Ans.:
1. The cleaning cloth is too dirty. Please change the cleaning cloth.
2. The surface of the window has different friction factor areas, due to stickers or window
films. Please use the device in a single area.
3. The screw of the cleaning wheel might be loose, tighten it.
Q6: After cleaning, circle marks remain on the window surface.
Ans.: The cleaning cloth is too dirty. Please change the cleaning cloth and clean again.
Q7: What to do if the ABSOLUT ROBOT light are flashing.
Ans.:
1. Pull the ABSOLUT ROBOT back with the safety rope. Lightly pull from the safety rope at an angle
close to the glass to prevent it from dropping.Switch off the power.
2. Check out whether there is poor electric contact or a broken cable.
Q8: What to do if the ABSOLUT ROBOT stops abnormally and the red light blinks, without an alarm.
Ans.:
1. Move the ABSOLUT ROBOT to a safe area with the remote control or pull it back with
the safety rope. Lightly pull from the safety rope at an angle close to the glass to prevent it from dropping.
2. Switch off the power.
3. Check out whether there is air leakage caused by a gap or an uneven window frame
, or and place the device 10cm away from the window frame.
) mode.
and switch to or
auto mode to continue cleaning.
, or and place the device 10cm away from the window frame.
auto mode.