Maintenance; Troubleshooting Guide - Dogtra iQ MINI Manual De Instrucciones

MAINTENANCE

Basic Maintenance
Be sure the rubber charging cap is
securely in place when the collar is in
use. After each training session, carefully
inspect the unit for any missing parts
or damage to the casing. Damaged or
broken casing may affect the waterproof
guarantee on the unit. After confirming
that there is no damage to the casing,
rinse the receiver/collar and clean out
any dirt or debris.
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Storage Maintenance
The iQ MINI should be fully charged
before storing for extended periods.
While in storage, the unit should be
given a full charge once a month and
before the first use. Store the units in
room temperature. Do not keep the units
exposed to extreme climates.
Troubleshooting
If the unit is malfunctioning, please refer
to the "Troubleshooting Guide" before
sending it to Dogtra for service. If you
have any questions or concerns, you may
email them to info@dogtra-europe.com,
or call customer service at
+33 (0)1 30 62 65 65.

TROUBLESHOOTING GUIDE

1
. My dog is not reacting to the receiver/
collar.
- Make sure the receiver and transmitter
are turned on by holding down the on/
off button on each device until the LED
lights up.
- Be sure the collar strap is tight enough
so both contact points are touching
the dog's skin.
- The contact points may be too short
for your dog's thick or long coat. You
might need to trim down the hair on
the dog's neck, so both contact points
are touching the skin.
- The intensity level may be too low
for your dog. Keep increasing the
stimulation until the dog responds
usually by neck movement, head
shaking, looking over his shoulder, etc.
(response may be very subtle so pay
attention.)
2. The LED indicator light comes on, but
I do not feel any stimulation.
- Your tolerance may be higher than
your dogs. We recommend placing
both contact points on your inner
wrist, where the sensitvity is higher, in
order to test the unit.
- The battery may be low, check the LED
light for battery life.
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