Troubleshooting
Note: The speaker attempts to restore the connection with the last
paired device. To connect to a different device paired earlier, pair that
device again (see "Pairing the speaker with a device " on page5).
Issue
The Bluetooth
connection is lost.
Sound is not clear
or there is no sound
at all.
No audio output from
the speaker.
The volume cannot
be adjusted.
No LEDs light up.
A call is not indicated
on the speaker.
Audio playback does
not resume after
ending a call.
Playback control is
not possible with the
speaker.
8
Solution
The range may be exceeded. Move both devices closer
together again. Turn the speaker off and back on. The
connection should be re-established.
Make sure that no other Bluetooth devices, wireless
devices or other devices which may interfere with the
connection are on in the area. Switch off such devices
as necessary.
Turn the speaker off and back on.
Turn off your devices's equalizer.
Make sure the speaker's volume level is not too high.
Make sure your Bluetooth device supports A2DP.
Make sure both devices are paired.
Turn the speaker off and back on. The connection should
be re-established.
Change the volume on the other device.
Charge the internal battery.
Make sure that the main switch is in the MP3 or Bluetooth
position.
Charge the internal battery.
Make sure your mobile phone is equipped with HFP.
Make sure both devices are paired.
Turn the speaker off and back on. The connection should
be re-established.
Press the "Play/Pause/Phone" button to resume playback.
Make sure your mobile phone is equipped with AVRCP.
EN