Troubleshooting; Contacting Customer Service - Panamax BATT1500-EXT Manual De Usuario

PROBLEM
The UPS LCD does not per-
form expected runtime.
The battery pack does
not work.
SPECIFICATIONS
AC POWER
Voltage
PHYSICAL
Dimensions (in)
Weight (lbs)
BATTERY
Sealed Maintenance Free Lead Acid Battery
Interface
ENVIRONMENTAL
Operating Temperature
Operating Relative Humidity
SAFTEY APPROVALS
Certifications
RoHS
WARRANTY
2 year warranty, Free Tech Support
TROUBLE SHOOTING
POSSIBLE CAUSE
Do not set the UPS to
recognize the battery.
Batteries are not fully
charged.
The status of circuit
breaker is off.
The fuse blew.
2U Rack, 17"x19"x3.5"
12V/9.0AHX8
32˚F to 104˚F℉ (0˚C ℉to 40℉)
0 to 95%
FCC Class B certified, cUL, UL1778
RoHS Compliant
Verify that the UPS is setup to use the External
Battery. Refer to the UPS manual for details.
Allow the battery pack to charge for 24 hours. Do not
expect full runtime during this initial charge period.
Specified battery pack models can use AC to shorten
charge time.
Switch on the circuit breaker.
Contact PFPower, Panamax, Furman.
Open the cover on the rear panel and replace with
new fuse.

Contacting Customer Service

48V
Please contact Panamax Customer Service for information regarding
battery replacement.
If you require technical support or equipment service, please contact
70
the Panamax Service Department at 800-472-5555. You may also
email info@Panamax.com.
PP75
All equipment being returned for repair must have a Return Authoriza-
tion (RA) number. To get an RA number, please call the Panamax Service
Department.
Before returning any equipment for repair, please be sure that it is ad-
equately packed and cushioned against damage in shipment, and that
it is insured. We suggest that you save the original packaging and use it
to ship the product for servicing. Also, please enclose a note giving your
name, address, phone number and a description of the problem.
3
SOLUTION