Troubleshooting - ION Air Pro WIFI Guia De Inicio Rapido

4. Open the MicroSD folder and you will find the file "ion.exe".
5. Double click the file to open
Once you open the software you can:
1. Browse the files saved in the camera
2. Change the camera setting
3. Link to the ion website and cloud service
4. Check the firmware update
Notes
1. If you cannot find ion.exe at your MicroSD folder, you can unplug the cable from PC and turn the camera on
and off once and connect the PC again.
2. If you are a Mac user, visit the ion website (www.iontheaction.com) to download the software in Mac version.
4.2 Connecting Your Camera to a TV/HDTV
You can connect your camera to a TV or HDTV via the Composite RGB (included) or an HDMI cable (not
included). Once you are connected you can:
1. Take photos or videos by using your TV as a viewfinder
2. Playback any photo or video files saved in the camera
3. Delete any files saved in the camera
4. Format the MicroSD Card
4.3 Sign up for Free ion Cloud Storage
You can sign up 8GB of free Cloud storage for storing and sharing of video and photo content. Enter
www.iontheaction.com/ioncloud to sign up.

5. Troubleshooting

Problems
1. LED flashes and camera turns off
2. Cannot turn on the iON camera
Red LED flashes during recording
Cannot take photos or video
(Green LED flashes)
Cannot take photos or video (Green
and Red LED flashes alternatively)
Cannot find removable disk after
connecting the camera to the
computer.
Causes
Battery is depleted
Low battery
Memory full
1. MicroSD card is not inserted
2. MicroSD card has not been
formatted properly.
Connection failure.
Solutions
Recharge the camera
Recharge the camera
Replace with a memory card with space
available for contents
1. Insert a SD card
2. Format the MicroSD card at PC
1. Make sure all cable connections are secured
and restart the computer if necessary.
2. Try a different USB port.
EN-6