ZIGBEE Q-Control 7202-21 Manual De Instrucciones página 40

12. Troubleshooting and help with
Lights/devices will not pair with Q remote
control (see point 11.).
Q remote control unit (Q-RC) does not react
to key commands; status LED does not flash
Possible causes:
- Remote control's battery has no charge; please
- Remote control is switched off; please switch on
Lights/devices fail to react to the Q-RC even
though the remote control's status LED is
signalling that it is ready for use
Possible causes:
- Lights/devices have not been properly paired with
- Lights/devices have been switched off via wall,
- Q-RC has an operating software fault; using the
- Lights/devices fail to react to the Q-RC even
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Q-Control_Fernbedienungsanl_8.indd 40
updating device software
charge up (see point 9.)
(see point 1.)
the Q-RC; please check (see point 5.)
pull cord or device switches; please check that all
lights/devices are ready for use
ON/OFF switch (see point 1.), please turn the
remote control unit off and then back on. If the
lights/devices are switched on and they still do not
react to the Q-RC, please reset the remote control
(see point 11.).
NOTE: Resetting deletes all saved groups and
scenes. Lights/devices have to be paired again
(see point 5.)
though the possible causes for the fault stated
above have been checked. Please contact our
customer service team.
27.03.17 11:31