A buildup of limescale may form inside the appliance over time.
Use a special kitchen limescale remover (purchased separately)
and follow the usage instructions.
The limescale filter can be detached for cleaning: open the lid,
carefully remove the filter, immerse it in a lemon-water solution,
then rinse and replace.
Before repeated operation or storage completely dry all parts of
the appliance. Store the assembled appliance in a dry, ventilated
place away from heating appliances and direct sunlight.
During transportation and storage, do not expose the device to
mechanical stress, that may lead to damage of the device and/
or violation of the package integrity.
Keep the device package away from water and other liquids.
IV. BEFORE CONTACTING SERVICE
CENTRE
Problem
Possible cause
When the buttons are
pressednone of the
No electric power supply
indicators lights up
There is scale on the
Early switchoff
heating element
There is no water in the
Kettle switches off in a few
kettle, boildry protection
seconds
system has gone off
Problem
Synchronization attempt
failed
NOTE! In case any failure occur in the operation of the Ready
for Sky app, it is not obligatory to apply to the service centre.
Apply to REDMOND technical support service and obtain the
consultation of our specialists on error elimination and/or failure
in Ready for Sky operation. Your comments and suggestions
concerning application operation will be taken into account
upon successive update. Contact data of user support service of
REDMOND appliances can be found in your country on the
Solution
website www.redmond.company. You may also obtain the help,
filling the contact form provided on the website.
Connect the appliance to
a properly functioning
In case you didn't manage to eliminate the defects, please,
electric socket
refer to the authorized service centre.
Descale the heating
element (see ''cleaning
V. PRODUCT WARRANTY
and maintenance'')
Unplug the appliance, let
We warrant this product to be free from defects for a period of
it cool down. Fill the kettle
2 years from the date of purchase. If the appliance fails to
up above MIN (0.5 L) mark
operate properly within the warranty period and is found to be
defective in material or workmanship, we will repair or replace
it. This warranty comes into force only in case the purchase date
RK-M170S-E
Possible cause
Solution
Bluetooth function on the
Enable Bluetooth function
mobile device is disabled
on the mobile device
Ready for Sky app on the
Run the Ready for Sky app
mobile
device
is
on the mobile device
deactivated
Ensure devices are located
Sync devices are too far
within 15 metres from
each other
GBR
11