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6: What should I do if some of my devices cannot find or connect to the Wi-Fi?
This router supports Wi-Fi 6, which is the new generation Wi-Fi technology that can improve
network speeds for Wi-Fi 6 devices. However, some earlier devices, such as laptops using Intel
network adapters, may not be able to find or connect to the Wi-Fi due to compatibility issues. In
this case, try to update the software version of the devices by referring to the device instruction
manual, or perform the following operations:
Update the router and the HUAWEI smart device management app to the latest version. Then
open the app, touch the router icon, touch Show more, search for and enable Backup Wi-Fi 5, and
connect your device to the Wi-Fi 5 network.
7: How do I connect my router to the HUAWEI CPE to expand the Wi-Fi network?
You can connect your router in either of the following ways:
• Wired connection
Place your router in a room with weak or no signal strength, then connect the WAN port of your
router to the LAN port of the HUAWEI CPE using an Ethernet cable.
• Wireless connection (using the H button)
Step 1: Place the router within one meter of the HUAWEI CPE and connect the power supply.
within one meter
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