Trouble Shooting
This chapter lists some problems that you might encounter while
using your phone. Some problems require that you call your service
provider, but most of problems you encounter are easy to correct
yourself.
Message
SIM error
There is no SIM card in the
phone or you may have
inserted it incorrectly.
Signal weak
No connection
to the
network
Outside GSM network
Codes do
When you want to change
not match
a security code you have to
confirm the new code by
entering it again. The two
codes that you have
entered do not match.
Function
Not supported by Service
cannot be
Provider or registration
set
required
Calls not
Dialling error
available
New SIM card inserted
Charge limit reached
Phone
On/Off key pressed too
cannot be
briefly
switched on
Battery empty
Battery contacts dirty
Possible causes
Possible Corrective measures
Make sure that the SIM card is
correctly inserted.
Move higher to a window or
open space.
Check service provider coverage
map.
Contact your Service Provider.
Contact your Service Provider.
New network not authorized.
Check for new restrictions.
Contact Service Provider or
reset limit with PIN 2.
Press On/Off key for at least two
seconds.
Charge battery. Check charging
indicator in the display.
Clean contacts.
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G1610 User Guide