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Connecting Your Robot
1
REMOVE FILMS AND STICKERS
IMPORTANT:
Remove all protective films and shipping material from
the robot and charge base. If they are not removed, your Neato robot
will not operate correctly.
2
SET UP CHARGE BASE
Plug the power cord
securely into the
charge base.
Adjust the length of
the cord by wrapping it as shown.
Choose a wall outlet that has a 3' (1 m)
clearance on both sides and in front
of the charge base. This helps your
robot find the charge base.
Plug in the power cord and push
the charge base against the wall.
TIP:
Locate the charge base on a hard floor surface.
TIP:
Make sure the power outlet is not controlled by a switch.
3
INITIAL ROBOT CHARGING
Place the rounded side
of your Neato robot
against the metal
charging contacts on
the charge base until
the contacts are
pushed all of the way in.
Charging Contacts
For best results, charge the robot fully before your first cleaning
cycle to experience a full high performance cleaning.
NOTE:
During bootup, the robot LEDs next to the Start Button will
alternately blink blue
NOTE:
Your robot is only compatible with the included charge base.
4
Get your • Smartphone / Tablet
• 2.4 GHz or 5 GHz Wi-Fi name & password
5
Download the Neato app
6
Open the Neato app and create a Neato account
7
Click Link in email to verify your email address
8
Follow steps in the Neato app to CONNECT YOUR ROBOT
Pairing Issues - Try Again
During pairing the WI-FI LED will change based on connection status:
WI-FI LED
LED COLOR
WHAT IT MEANS
Robot is in Pairing Mode
Soft Glowing Blue
Fast Blinking Blue*
Pairing to Neato app/account
Error Connecting
Fast Blinking Red
Solid Blue
Pairing Successful
No Light
Robot Offline – please connect to access additional features
*If you've already paired, Fast Blinking Blue means the robot has lost connection. The robot could be
out of range, your Wi-Fi network may be down, or another Wi-Fi issue maybe have occurred. If out of
range, the robot will automatically reconnect when it comes back within range. Otherwise, check your
router to make sure it's operating normally.
If you don't connect within the first 60 minutes of charging your
robot OR if the robot does not connect the first time, please do the
following:
• Press and hold the Start Button
and Right Bumper for
Right
Start
Side
15 seconds to turn robot off.
Button
Bumper
• Press the Start Button again to turn robot on. The WI-FI LED
is slow blinking blue and robot is in pairing mode.
• Follow steps in the Neato app to CONNECT YOUR ROBOT.
Start Using Your Robot
Use the Neato app to start using your robot,
or press the Start Button on the robot
START BUTTON,
HOUSE CLEAN and
SPOT CLEAN LEDs
ACTION
HOUSE CLEAN LED
SPOT CLEAN LED
Press Start Button 1x for
Solid Blue
house cleaning
Start
Cleaning
Press Start Button 2x for
Solid Blue
spot cleaning
Press Start Button during
Pulses while paused
Pulses while paused in
Pause/
cleaning to pause robot.
in House Clean
Spot Clean
Resume
Press Start Button again
Solid Blue
Solid Blue
Cleaning
to resume cleaning
Cancel
Press & hold Start Button
Robot & LEDs turn
Robot & LEDs turn off
Cleaning
for 5 seconds to cancel
off & robot plays a
& robot plays a tone
(When
cleanin
tone
Paused)
* NOTE: if LED light is blinking red or solid red, your robot needs robot maintenance or
your robot has a navigation issue. Please check the troubleshooting section of this guide.
Build Your MyFloorPlan for Advanced Mapping & Cleaning.
See page 9 of the User Guide.
Need Assistance?
Call 1-877-296-3286 or go to
www.NeatoRobotics.com/support
for a contact phone number in your area
Watch How–To Video here
www.NeatoRobotics.com/connect
Email CustomerCare@NeatoRobotics.com

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