Trouble Shooting
Problems
Device not
power up
Pan/Tilt error
or vibrate
LED off
Device not response
to DMX
Replacement of the fuse
Need to replace with same type and rating, which
originally installed in the device.
Step One: Unplug power cable from main power.
Step Two: Unscrew the fuse holder out of the hous-
ing with a screwdriver.
Step Three: Remove the broken fuse and replace
with an exact same type of new fuse.
Step Four: Insert the fuse holder back to the hous-
ing and screw tight and reconnect power.
P. 6
Neo ION 3715Z - English version
Possible reasons
Powercon or power cable damaged
Faulty power supply
Faulty Pan/Tilt PCB
Faulty opto sensor
Cable loosen
Temperature protection
Fan not working
Faulty LED
Dimmer and strobe set at 0
Faulty power supply
Faulty communication IC
Faulty display PCB
Wrong DMX addressing
Faulty DMX cable
Checking or solutions
Change a good power cable to try
Replace new power supply
Replace PT001 PCB
Replace opto sensor OP001
Check the cable connect to OP001
Check the temperature from menu
Check the fan speed info from menu
Replace new LED
Set dimmer and strobe channel at 255
Replace new power supply
Replace the IC with back-up one in the
display PCB
Replace new display PCB
Check the address and setting
Change to a good DMX cable