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Idiomas disponibles
Idiomas disponibles
TROUBLESHOOTING
PROBLEM: Leaks underneath handle.
POSSIBLE CAUSE: Bonnet has come loose or O-ring on
cartridge is dirty or twisted.
CORRECTIVE ACTION:
1. Move the handle to the off position. Unscrew the handle
screw and remove the handle.
2. Tighten the bonnet by turning it clockwise. Move the
cartridge stem to the on position. The leak should stop
draining out from around the cartridge stem.
3. If the leak does not stop, shut off the water supply.
Remove the bonnet by turning it counter-clockwise. Lift
out the cartridge valve. Inspect the larger O-ring on the
cartridge bonnet and the smaller O-ring on the cartridge
stem. Remove any debris from the O-rings. If either O-ring
is twisted, straighten it out. If either O-ring is damaged,
replace the cartridge by calling Customer Service.
4. Position the cartridge back into the faucet body. Make
sure the ridges on the two sides of the cartridge bonnet
fit into the grooves on the two sides of the faucet body.
Tightly screw the bonnet onto the faucet body.
5. Re-install the handle.
PROBLEM: Water does not completely shut off.
POSSIBLE CAUSE: Rubber valve seat is dirty, stuck, or
broken.
CORRECTIVE ACTION:
1. Shut off the water supply to the faucet that leaks.
2. Remove the handle on the problem side. Loosen the
bonnet by turning it counterclockwise. Lift out the
cartridge assembly.
3. Inspect the rubber valve seat in the faucet body. If there is
debris or brass scrap on the surface of the seat, remove
ROUGH-IN
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it. If the rubber seat is stuck tightly in the water inlet hole,
push it gently with a fingertip so that it moves up and down
smoothly. The spring (smaller end up) must be replaced
underneath the valve seat. If the rubber valve seat is worn
out or broken, replace the cartridge by calling Customer
Service.
4. Replace the cartridge in the faucet body. Make sure that
the ridges on the two sides of the cartridge bonnet fit
into the grooves on the two sides of the faucet body.
Tightly screw the bonnet onto the faucet body.
5. Re-install the handle.
PROBLEM: Faucet leaks around aerator.
POSSIBLE CAUSE: Aerator incorrectly fitted.
CORRECTIVE ACTION:
1. Unscrew the aerator by turning it clockwise. Inspect the
black rubber packing inside the aerator. The rubber
packing should be flat.
2. Screw the aerator onto the spout end and tighten.
PROBLEM: Improper water pattern.
POSSIBLE CAUSE: Aerator dirty or small parts inside
aerator improperly installed.
CORRECTIVE ACTION:
1. Remove the aerator from the spout end by turning it
clockwise.
2. Gently flush the small parts inside the aerator to clear
away any debris.
3. Re-install the small parts as shown in the exploded
diagram. Metal screens must be flat and plastic supporter
must be straight.
4. Screw the aerator onto the spout end and tighten.
3.16"
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