Warranty And Customer Service Information - LG Innotek LGD521 Manual Del Usuario

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Warranty and Customer Service

Warranty and Customer Service Information

• Contact : 1-888-557-8278 | www.automob.ca/Services.aspx
• Service Hours : Mon - Fri 8:30am - 5pm EST
• Only the service agents authorized by LG Innotek can provide after-sales service.
Notice
① All images and pictures in this Quick Manual are provided to help the user's understanding.
They may be different from the actual product and be changed without prior notice.
② The specifications and functions of this product are subject to change without notice to improve its
performance. All contents of this Quick Manual are subject to change without prior notice.
③ All data saved on the MicroSD card may be deleted for repair or service.
Please make sure that you back up important data before you request a service. LG Innotek and its
service agents take no responsibility for any data loss or problems resulting from such loss.
LG Innotek does not guarantee the accuracy of
the contents in this Quick Manual as there may be technical errors and/or omissions.
LG Innotek shall not be responsible for any problems and/or damages that may occur from the use of
Unauthorized parts and accessories.
The device and the recorded videos are intended for personal use and the recorded videos should be
used for reference only.
Service Guide
▶ You can download the User Manual and the Installation Manual from
http://www.lginnotek.com (Support > Product).
▶ If any defect is found within the warranty period, the product will be repaired without charge.
However, such free service will not apply and the product will be repaired with charges for parts or
labor in the following cases
1. The warranty period of one year has expired.
2. The warranty period has not expired but any of the following cases applies:
1) The failure results from any disassembly, repair or modification made by an unauthorized
service provider, a user, or any third party.
2) The failure results from the use of the product in conjunction with components not
provided by LG Innotek.
3) The failure results from the misuse of components provided by LG Innotek.
4) The damage results from an external shock.
5) The corrosion results from water damage or pollution.
6) The damage results from the user's negligence after installation, including moving, dropping,
shocking, or forcefully operating the product.
7) The damage results from the fall of the mount during the drive.
8) The failure results from natural disasters, including lightning, earthquake, and flood.
9) The failure results from abnormal use, storage, and handling of the product.
10) The failure results from the error of power source or connecting devices.
11) The failure results from the user's mistake or negligence.
12) The product number is so seriously damaged that it is impossible to identify.
3. After the warranty period expires, the product or its parts will be repaired or replaced with a fee
within the parts replenishment period of the product specified by LG Innotek (one year after the
warranty period).
8 LGD521
Non LCD FHD-HD DASHCAM