Q: Why does my camera freezes while recording?
A: Check if the inserted memory card is Class 10 speed.
EN
Lower speed memory cards may cause to display "SD card full" error due
to incompatibility also to freeze recording.
In this case, please use a Class 10 speed memory card.
If the problem persists, please contact the manufacturer.
The camera may need a firmware update.
Q: Why are the recorded files not clear?
A: In camera general settings you have the following resolution settings:
1080FHD, 1080P, 720P, WVGA, VGA.
Highest quality is 1080FHD, medium quality is 720P and the lowest is
VGA.
Select the highest quality resolution (1080FHD).
A lower resolution may appear as not clear.
Also, image quality may be influenced by weather conditions (rain, fog,
dusk, etc.).
Check if the lenses are dirty. Use a eyeglasses cleaning microfiber to
clean it, careful not to scratch the lenses.
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