TROUBLESHOOTING
PROBLEM
Peculiar odor
Excessive noise
White dust accumulation
Red "Clean" light illuminated
CAUTION: All servicing of this humidifier must be performed by authorized HoMedics service personnel only.
POSSIBLE CAUSE
• Unit is new
• If unit is in use, the odor may
be a dirty tank or old water in
the water reservoir
• Unit is not level
• Low water level
• Hard water used
• Demineralization Cartridge
needs to be replaced
• Clean Transducer/Ultrasonic
Membrane reminder
• Clean reminder needs
resetting
13
SOLUTION
• Remove the tank cap and let
the tank air out in a cool, dry
place for 12 hours
• Empty the old tank and
reservoir water, clean the tank
and water reservoir, and fill
the tank with clean water
• Place unit on a flat, even surface
• Check the water level; refill the
tank if the water is low
• Use distilled water and a
Demineralization Cartridge
• Replace Demineralization
Cartridge
• Clean the transducer following
the instructions in the
Cleaning and Care section
• Press and hold the power
button until the red clean light
turns off