7.1.
Do you need more
help?
If the suggestions in the previous
sections did not solve your problem,
please contact us. To make it easier for
us to help you, please have the follow-
ing information to hand:
•
How is your computer confi gured?
•
What peripheral devices do you
use?
•
What messages appear on the
screen?
•
What software was being used
when the problem occurred?
•
What steps have you already taken
to try and rectify the problem?
•
Please provide us with your cus-
tomer number if you have one.
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