AKASO EK7000 Manual Del Usuario página 9

4. Open up the Wireless Settings on your device and try to connect to the Wi-Fi network
with the phone / tablet.
5. If the network is not present in the phone/tablet's list, try another phone / table if
possible.
6. If all the above steps don't work, please contact the seller support with detailed
description of the problem. They will be happy to answer any questions and help out
moving forward.
Q: Camera Footage is Distorted or Has Poor Quality
A: 1. Camera Housing May Have Condensation. Try to put the camera under sunshine for
1 hour or two.
2. Camera Lens May Be Faulty. Camera lens may have scratches or cracks causing
videos and photos to appear distorted. Inspect the lens for cracks and scratches.
3. Camera Sensor May Be Faulty. If photos and videos are corrupted or distorted your
camera's sensor may be faulty.
Q: Camera Will Not Work With My Memory Card.
A: 1. Try to use the memory card in other devices. If it doesn't work either, the memory
card may be faulty.
If it works on other device, check to make sure it is a minimum of a Class 10 SD card.
2. If the above steps prove that the memory card is functional, then the memory card
slot might be faulty. Please contact seller support for resolution.
CONTACT US
For any inquiries, issues or comments concerning our products, please send E-mail to the
address below, and we will respond as soon as possible.
E-mail: cs@tabletexpress.com
US customer service line: (301)670-7335
07
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