Troubleshooting
Problem
Cannot turn ON the
camcorder
VIDEO or PICTURES
cannot be saved when you
are taking them.
Computer does not
recognize your camcorder
when connected. (You
cannot find removable disk)
The battery life is very short. Incorrect or old, used up,
Blurry images
© 2011 VistaQuest Corporation. www.vistaquestcorp.com
The VistaQuest Corporation is proud that you have chosen its product and hopes you will enjoy
sharing "a clearer vision" of your memories and special moments captured with your new camera with
friends and family for many years.
All manuals and user guides at all-guides.com
Cause
1. Low battery power.
2. Battery not inserted
properly.
1.Micro SD card has not
been installed
2. The Micro SD card has
not been formatted
properly.
3. Memory is full. Display
shows 'MEMORY FULL'.
Connection failure.
battery
1. The HD camera is not
held steady during
recording
2. The lens of HD DV
camera is dirty.
Solution
1. Replace with new 2x AA alkaline
batteries
2. Check that battery correctly
aligned when installed
1. Install Micro SD card
2. Format the Micro SD card at
SETUP mode of the camera.
Please refer to section 5.3.
3. Download the pictures and videos
from the camera to the computer
to create storage space.
Make sure all cable connections are
secured. Restart the computer if
necessary.
Replace with new 2x AA alkaline
batteries
1. Hold the HD DV camera steady
when taking pictures, wait to hear
the beep sound
2. Clean the lens with soft dry cloth.