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TROUBLESHOOTING – DRIVE ASSEMBLY
HAZARDOUS VOLTAGE:
DISCONNECT power before service. Electrical service should be performed by trained
personnel only.
PROBLEM
Noise is excessively loud
Drive assembly does not work
Drive assembly runs;
output shaft does not
Phenolic gear is stripping
Output shaft does not turn
USA and Canada 800.683.2378, International 904.641.1666
POSSIBLE CAUSE
Lubrication is insufficient
Gears or gear posts are worn
Electrical supply is faulty
DC motor is damaged
Power cord is damaged
Worn or damaged gears
Gear posts worn
Rusted helical gear
Insufficient lubrication
Worn or damaged roller assembly
Worn or damaged gears
Damaged circuit board
SOLUTION
Grease gears and gear posts
Inspect/replace gears and gear posts
Check supply voltage circuit
Replace drive assembly
Replace drive assembly
Replace gears as needed
Replace gear posts and phenolic gear
Buff off helical gear and replace phenolic gear
Replace phenolic gear and lubricate
with AquaShield
®
Replace roller assembly
Replace gears as needed and cycle power to reset
Replace drive assembly
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