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Check
Action
Did you insert test strip
Make sure test strip is inserted
firmly into meter?
all the way into test strip port.
See diagram on page 51.
Did you follow the
Reread "Performing a Control
procedure correctly?
Solution Test" (pages 48-54) and retest.
Were test strips stored correctly
If not, retest with a
(between 34-86°F (1-30°C))?
new bottle of test strips.
Was the bottle cap replaced
immediately after removing
a test strip?
Is the meter damaged?
If yes, contact Customer Service at
Does it show an error code?
855.776.0662.
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