Faqs - Panasonic VIERA TC-L42E5H Instrucciones De Operación

FAQs

Before requesting service or assistance, please follow these simple guides to resolve the problem.
If the problem still persists, please contact your local Panasonic dealer for assistance.
White spots or shadow images (noise)
● Check the position, direction, and connection of the aerial.
Neither image nor sound is produced
● Check the TV is turned on.
● Check the mains lead is plugged into the TV and the socket outlet.
●
Check the TV is in AV mode.
●
Check the correct input mode is selected.
●
Check the Picture Menu (p. 28, 29) and volume.
● Check all required cables and connections are firmly in place.
Black and white picture
●
Check that the output of the external equipment matches the input of the TV.
[VIERA Link] function does not work and an error message appears
●
Confirm the connection.
●
Turn the connected equipment on and then switch the TV on.
There may be red spots, blue spots, green spots and black spots on the screen
●
This is a characteristic of liquid crystal panels and is not a problem. The liquid crystal panel is built with very high precision
technology giving you fine picture details. Occasionally, a few non-active pixels may appear on the screen as a fixed point
of red, green, blue or black. Please note this does not affect the performance of your LCD, and it is not a quality problem.
Problem
Chaotic image, noisy
No image can be
displayed
Blurry or distorted image
(no sound or low volume)
Unusual image is
displayed
No sound is produced
Sound level is low or
sound is distorted
Sound is unusual
Pictures from external
equipment are unusual
when the equipment is
connected via HDMI
76
(p. 61, 62)
● Set [P-NR] in the Picture Menu to remove noise.
●
Check nearby electrical products (car, motorcycle, fluorescent lamp).
● Is [Contrast], [Brightness] or [Colour] in the Picture Menu set to the minimum?
(p. 28)
●
Check the setting of [AV] ([COMPONENT] / [VIDEO]) in [Input Selection] to match the
output of the external equipment. (p. 24)
● Reset channels. (p. 36, 37)
● Turn the TV off with Mains power On / Off switch, then turn it on again.
●
If the problem persists, initialise all settings.
● Is "Sound mute" active?
● Is the volume set to the minimum?
● Sound signal reception may be deteriorated.
● Set the audio mode to [Mono]. (Analogue TV)
●
Set the sound setting of the connected equipment to "2ch L.PCM".
● Check the [HDMI1 / 2 / 3 / 4 Input] setting in the Sound Menu.
● If digital sound connection has a problem, select analogue sound connection.
(p. 73)
● Check the HDMI cable is connected properly.
● Turn the TV and equipment off, then turn them on again.
●
Check an input signal from the equipment.
●
Use equipment compliant with EIA/CEA-861/861D.
(p. 63)
Causes / Actions
(p. 28)
[Shipping Condition] (p. 39)
(p. 9)
(p. 19)
(p. 67)
(p. 75)
(p. 31)