cecotec CONGA 5490 Manual De Instrucciones página 23

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8. BATTERY REPLACEMENT AND CHARGING
Do not use any other battery, power adapter or charging base than the one officially provided
by Cecotec.
Do not use non-rechargeable batteries.
Do not remove, dismantle or attempt to repair the battery or the charging base.
Do not place the charging base near heat sources.
Do not use a wet cloth to wipe any of the parts of this product.
If the robot is not going to be used for a long time, remove the battery from the product and
store it in a dry and safe place. It is suggested to charge the battery every month in order to
avoid damage to the battery.
Do not dispose of waste batteries at will. It is suggested to hand them over to professional
organizations for correct treatment.
9. TROUBLESHOOTING
Problem
1. The robot does not start up or does not clean.
2. The robot cannot charge or return to the charging base.
3. The robot does not work properly.
4. The robot emits a strange noise during cleaning.
5. The robot does not clean efficiently or dust leaks from the robot.
6. The robot could not connect to Wi-Fi.
7. The robot did not carry out the scheduled cleaning task.
8. The robot does not return to the charging base after spot cleaning or after changing starting
position.
9. The robot does not resume cleaning.
10. The robot is always offline.
11. Connection between the mobile phone and the robot failed.
Solution
1.1. The robot cannot operate with low battery. Allow it to charge before operating it.
1.2. The room temperature is below 0 ºC or above 50 ºC. Operate the robot in a room where the
temperature is between the stated temperature range.
2.1. There are too many obstacles near the charging base, relocate the charging base to an area
free of obstacles.
2.2. Clean the charging terminals.
2.3. Make sure the power switch is turned on.
2.4. The robot is too far away from the charging base, place it closer and try again.
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2.5. There is very little free space around the charging base. Make sure the charging terminals
are clean.
3.1. Turn the robot off, switch it off and turn it on again.
3.2. Once the robot is turned on and has left the charging base, hold down the Back home
button on the robot until it beeps. Immediately after, let go the button and press it again until
the robot starts speaking. This way the robot will be restarted.
4. The main brush, side brush or omnidirectional wheel may have foreign matters tangled, stop
the robot and clear it up.
5.1. The dust tank is full. Empty it and clear the high-efficiency filter if it is blocked.
5.2. The high-efficiency filter is blocked, clear it.
5.3. The main brush is tangled with foreign matter, please clear it up.
6.1. The Wi-Fi signal is poor. Make sure the Wi-Fi signal is correct.
6.2. The Wi-Fi connection is unstable. Reset the router, check if there are any App updates and
try again.
6.3. Make sure your device's mobile data are deactivated to improve the binding process.
7.1. Check if the robot is in Night mode and switch mode. The robot does not carry out scheduled
cleaning cycles under this mode.
7.2. Make sure the robot is connected to the network, it will not be able to carry out scheduled
cleaning tasks without being connected.
8.1. The robot will map and calculate a new route after operating under spot cleaning or after
having changed its starting position.
8.2. If the charging base is very far away from the robot, it will not be able to charge back
automatically. Put the robot back on the charging base manually.
9. Make sure the robot is not in Sleep mode, it will not resume cleaning under this mode. It
won't resume cleaning when it is placed manually on the charging base.
10. Make sure the robot is successfully connected to the network and always in the range
covered by the Wi-Fi signal.
11. Make sure the robot and the charging base are in an area with good Wi-Fi signal, reset the
router and try connecting them again.
10. TECHNICAL SPECIFICATIONS
Model: Conga 5490
Product reference: 05438
100-240 V~ 50/60 Hz
Battery: 14,8 V, 6400 mAh
Frequency bands: 2.412-2.472 GHz 5.150-5.250 5.250-5.350 GHz 5.470-5.725 GHz
Maximum Transmission Power: 16 dBm
Made in China | Designed in Spain
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