cecotec CONGA 4490 Manual De Instrucciones página 23

ENGLISH
8. BATTERY REPLACEMENT AND CHARGING
Do not use any other battery, power adapter or charging base than the one officially provided by
Cecotec.
Do not use non-rechargeable batteries.
Do not remove, dismantle or attempt to repair the battery or the charging base.
Do not place the charging base near heat sources.
Do not use a wet cloth to wipe any of the parts of this product.
If the robot is not going to be used for a long time, remove the battery from the product and
store it in a dry and safe place. It is suggested to charge the battery every month in order to
avoid damage to the battery.
Do not dispose of waste batteries at will. It is suggested to hand them over to professional
organizations for correct treatment.
9. TROUBLESHOOTING
Problem
The robot does not start up or does
not clean.
The robot cannot charge or return to the
charging base.
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Solution
The robot cannot operate with low battery.
Allow it to charge before operating it.
The room temperature is below 0 ºC or above
50 ºC. Operate the robot in a room where
the temperature is between the stated
temperature range.
There are too many obstacles near the
charging base, relocate the charging base to
an area free of obstacles.
Clean the charging terminals.
Make sure the power switch is turned on.
The robot is too far away from the charging
base, place it closer and try again.
There is very little free space around the
charging base. Make sure the charging
terminals are clean.
The robot does not work properly.
The robot emits a strange noise during
cleaning.
The robot does not clean efficiently or
dust leaks from the robot.
The robot could not connect to Wi-Fi.
The robot did not carry out the scheduled
cleaning task.
The robot does not return to the charging
base after spot cleaning or after changing
starting position.
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Turn the robot off, switch it off and turn it on
again.
Once the robot is turned on and has left the
charging base, hold down the Back home
button on the robot until it beeps. Immediately
after, let go the button and press it again until
the robot starts speaking. This way the robot
will be restarted.
The main brush, side brush or omnidirectional
wheel may have foreign matters tangled, stop
the robot and clear it up.
The dust tank is full. Empty it and clear the
high-efficiency filter if it is blocked.
The high-efficiency filter is blocked, clear it.
The main brush is tangled with foreign matter,
please clear it up.
The Wi-Fi signal is poor. Make sure the Wi-Fi
signal is correct.
The Wi-Fi connection is unstable. Reset the
router, check if there are any App updates and
try again.
Make sure your device's mobile data are
deactivated to improve the binding process.
Check if the robot is in Night mode and switch
mode. The robot does not carry out scheduled
cleaning cycles under this mode.
Make sure the robot is connected to the
network, it will not be able to carry out
scheduled cleaning tasks without being
connected.
The robot will map and calculate a new route
after operating under spot cleaning or after
having changed its starting position.
If the charging base is very far away from
the robot, it will not be able to charge back
automatically. Put the robot back on the
charging base manually.
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