troubleshooting
Check these solutions if you have a problem
with your microwave:
Problem
The display
Make sure the plug is properly
and/or the oven
connected to a grounded outlet.
is not working.
If the wall outlet is controlled by a wall
switch, make sure the wall switch is
turned on.
Remove the plug from the outlet, wait
ten seconds, and plug it in again.
Reset the circuit breaker or replace
any blown fuses.
Plug a different appliance into the
outlet. If the other appliance doesn't
work, call a qualified electrician to
repair the wall outlet.
Plug the oven into a different outlet.
The display
Make sure the door is closed securely.
is working,
Check if any packaging material or
but the power
anything else is stuck in the door seal.
won't come on.
Check if the door is damaged.
Touch Cancel twice and enter all the
cooking instructions again.
Is the power
If there was a power outage, the time
going off before
indicator will display: 88:88.
the set time has
If no power outage occurred,
elapsed?
remove the plug from the outlet, wait
ten seconds, and plug it in again.
Reset the clock and any cooking
instructions.
Reset the circuit breaker or replace
any blown fuses.
Cooks food too
Make sure the oven has its own 20
slowly.
amp circuit line. Operating another
appliance on the same circuit can
cause a voltage drop. If necessary,
move the oven to its own circuit.
Has sparks or
Remove any metallic utensils,
arcing.
cookware, or metal ties. If using foil,
use only narrow strips and allow at
least one inch between the foil and the
interior oven walls.
The turntable
Clean the turntable, roller ring and
makes noise
oven floor.
or becomes
Make sure the turntable and roller ring
stuck.
are positioned correctly.
Causes TV
This is similar to interference caused
or radio
by other small appliances, such as
interference.
hair dryers. Move your microwave
(or appliance) away from appliances,
such as your TV or radio.
SMH2117S_XAA_EN.indd 23
appendix
Specifications
Solution
warranty
SAmSUNG OvER-ThE-RANGE (OTR)
mICROWAvE OvEN
Limited warranty to original purchaser
This SAMSUNG brand product, as supplied and distributed by
Samsung Electronics America, Inc. (SAMSUNG) and delivered
new, in the original carton to the original consumer purchaser,
is warranted by SAMSUNG against manufacturing defects in
materials and workmanship for a limited warranty period of:
ONE (1) yEAR PARTS ANd LAbOR, TEN (10) yEARS
PARTS WARRANTy fOR mAGNETRON
This limited warranty begins on the original date of purchase,
and is valid only on products purchased and used in the United
States. To receive warranty service, the purchaser must contact
SAMSUNG for problem determination and service procedures.
Warranty service can only be performed by a SAMSUNG
authorized service center. The original dated bill of sale must be
presented upon request as proof of purchase to SAMSUNG or
SAMSUNG's authorized service center.
SAMSUNG will repair or replace this product, at our option and
at no charge as stipulated herein, with new or reconditioned
parts or products if found to be defective during the limited
warranty period specified above. All replaced parts and products
become the property of SAMSUNG and must be returned to
SAMSUNG. Replacement parts and products assume the
remaining original warranty, or ninety (90) days, whichever is
longer.
In-home service will be provided during the warranty labor
period subject to availability within the contiguous United States.
In-home service is not available in all areas. To receive in-home
service, the product must be unobstructed and accessible to
service personnel. If during in-home service repair can not be
completed, it may be necessary to remove, repair and return
the product. If in-home service is unavailable, SAMSUNG may
Model number
Timer : 99
Oven Cavity :
minutes, 99
2.1 cu ft
seconds
Power Source :
Power Output :
120 VAC, 60 Hz
1000 Watts
Net/Shipping
55.9/64.2 lbs
Weight
Outside
29
/
"(W) X 16
7
Dimensions
8
Oven Cavity
22
/
"(W) X 10
1
Dimensions
8
Shipping
33
/
"(W) X 19
3
8
Dimensions
SMH2117S
Controls : 10
power levels,
including defrost
Power
Consumption :
1700 Watts
/
"(H) X 18
/
"(D)
15
1
16
2
/
"(H) X 14
/
"(D)
13
13
16
16
/
"(H) X 20
/
"(D)
7
13
16
16
troubleshooting _23
2011-08-08
9:16:06